Office 101,Ali Ubaid Bin Rasheed Tower A,Al-Qusais 3 971-566-900707 info@anzcpt.com
6. Voice & Telephony

6. Voice & Telephony

Voice Solutions

ANTHMAT ALMUSTAQBAL COMPUTERS & REQUISITES TRADING are in a unique position in the UAE marketplace by offering a choice of Voice solutions to its customers. We achieve this by partnering with many of the leading principals such as AVAYA MITEL Networks, CISCO, ASCOM, ASC and CTI (Proteus). This allows us to match customer’s requirements with the most appropriate solution. Customers enjoy the ability to review multi-vendor proposals from a single voice partner.

ANZCPT approach provides customers a choice. Because of the investment in multi-vendor training, our engineers are adept with their broad skills to resolve problems with a high degree of confidence.

Contact Centre

We offer Contact Centre Solutions designed to deliver the advanced functionalities required by today’s multimedia Contact Centers.

Out portfolio includes Interactive Voice Response systems, Tet to Speech Recognition, Unified Communication, CTI & Desktop Applications, Call Billing, Voice Recording & Monitoring, and Customer Interaction Management including E-Mail/Web/Campaigns/Knowledge Base and Professional Services-Consulting & Project Management.