Office 101,Ali Ubaid Bin Rasheed Tower A,Al-Qusais 3 971-566-900707 info@anzcpt.com
4. ICT Services

4. ICT Services

ANTHMAT ALMUSTAQBAL COMPUTERS & REQUISITES TRADING (ANZCPT) IT Services comprises of Projects, Support Contracts, Functional Outsourcing, Managed Services (Hosting & NOC), Value Added Services, Project Management, Consulting & Enterprise Management based on ITIL best practices & BS20000 standard.

ANZCPT is committed to both client and principal to have trained and certified engineers to cater for complex IT environments. The support team comprises of more than 150+ technical specialists across technology horizontals on Compute, Data Networks/Security, Voice & Telephony, Microsoft Solutions, Data Centers, Infrastructure, Structured Cabling and Audio/Video.

Implementation Services

Requirements based on customers’ existing IT infrastructure or based on their corporate standards generally fall in this category. The standards are discussed and understood on the design, scope of work and deliverables. Implementations are carried out as per the set standards and policies. Documentation and knowledge transfer is provided accordingly, subsequent to the sign-off.

Contracts

The Annual Maintenance Contract, Facilities Management, Support Incident Packs, Disaster Recovery and NOC hosting are services that ensure smooth functioning of the IT infrastructure at the customer’s site. ANZCPT has a large base of customers with a cross-functional mix of products and technologies. Flexible Services Level Agreements catered to their business needs ensures peace of mind.

Project Management and Consulting

Projects involve presales, solution design, scope of work, PoCs’, deliverables, vendor management, documentation, knowledge transfer and project sign-off. ANZCPT PMP certified project managers are experts in reaching the milestones by defining and detailing project plans in accordance with deliverables and scope of work. Consulting involves preparing RFQs, RFPs or RFIs, measuring performances, and defining IT policies and roles & responsibilities for the IT requirements.

Managed Services

Managed IT Services is in high demand with many companies growing, relocating or expanding in the region. We provide managed services in the form of Functional Outsourcing, Total Outsourcing, Remote Management, DR Hosting Services, NOC (Network Operation Centers) and SaaS (Software as a Service) model. These services enable the client to focus on growing their business and not worry about the operational aspects of IT support. Managed Services reduces HR overheads, training costs, retention problems, and administration and certification costs.